** All treatments included in a package must be taken the same day (no exchange for Pressotherapy) See conditions for a reservation. And please note that no promotional gift cards will be accepted as payment for a spa package.
• Tips and taxes are not included.
• Please note that gratuities cannot be accepted by credit card but are always appreciated through Interac or cash.
• Prices are subject to change without notice. SPA Vénus guarantees the value of the service offered by gift card purchase for 6 months. In case of a price, the cardholder will be responsible for the difference.
• For any appointment booking for a package or services exceeding two hours, we require a reservation guarantee. If you want to use a gift card, please provide the number at the time of booking, or we will ask for your credit card number. A 48-hour notice is required for any appointment cancellation. However, without any cancellation notice on your part, SPA Vénus reserves the right to charge you administration fees equivalent to 50% of the reserved services’ value. This amount will be charged to you on your next visit or deducted from a gift card if you have one.
• After scheduling your appointment online, we may contact you to adjust your appointment time by 15 to 30 minutes to ensure time optimization.
Don’t forget to check your confirmation email for the current health measures in place for everyone’s safety.
Looking forward to serving you!
Dear Customers,
Rested assure that these hygienic and sanitary protocols will be respected for everyone’s security.
We ask you for each appointment, to pay attention to your email confirmation. In the email, you will find our protocol that enables us to welcome you safely.
We thank you for your ongoing support. We look forward to serving you!
Disinfection Protocols
● Employees are trained on the proper practices and disinfection protocols.
● The employees will keep their masks when in direct contact with clients. However, as per each employee’s choice, we will not have our masks outside the treatment rooms, at reception…
● A dispenser with hydroalcoholic gel is available at the Spa entrance.
● All tools, equipment, pedicure chairs, esthetician and massage therapists’ beds are disinfected after each customer.
We are confident we can count on your support and your loyalty.
Thank you for your understanding; we hope to see you very soon.